MyDot (my.control4.com) not allowing users to log in

Incident Report for Snap One

Resolved

This incident has been resolved.

Posted Feb 24, 2024 - 02:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 23, 2024 - 17:40 EST

Investigating

We are investigating an issue with my.control4.com not allowing users to log into the site.

Posted Feb 23, 2024 - 16:23 EST

This incident affected: Partner Services Health (Website: my.control4.com).