In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 2025 - 11:30 EDT
Scheduled - Maintenance Notice: The site is undergoing maintenance on Tuesday 7/15/25 Time: 11:00pm(ET) -2:30am (ET) and may be unavailable or have increased errors during this time. We apologize for any inconvenience
Jul 14, 202511:30 - Jul 16, 202503:30 EDT
Control4 Health
?
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 Intercom Anywhere Android
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 Intercom Anywhere iOS
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 2.x Android
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 3.x Android
?
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 2.x iOS
?
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 3.x iOS
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Access Anywhere
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Alexa
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 APIs
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Composer Express
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Composer Pro
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Drivers
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Google Assistant
?
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Intercom Anywhere
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Storage
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Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Updates
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Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Weather
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Operational
90 days ago
100.0
% uptime
Today
Service: Control4 When >> Then
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Operational
90 days ago
100.0
% uptime
Today
OvrC Health
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Operational
90 days ago
100.0
% uptime
Today
Mobile App: OvrC
Operational
90 days ago
100.0
% uptime
Today
Mobile App: OvrC Connect
?
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Device Communication & Configuration
?
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Firmware Updates
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Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Login
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Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Notifications
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Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Public APIs
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Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Web Connect
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Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Speed Test
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Operational
90 days ago
100.0
% uptime
Today
Luma Service Health
Operational
90 days ago
99.93
% uptime
Today
Mobile App: Luma View
?
Operational
90 days ago
99.68
% uptime
Today
Mobile App: Luma X10
Operational
90 days ago
100.0
% uptime
Today
Service: Luma View P2P
Operational
90 days ago
100.0
% uptime
Today
Service: Luma X10
Operational
90 days ago
100.0
% uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products]
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Operational
90 days ago
100.0
% uptime
Today
SnapOne Websites Health
Operational
90 days ago
100.0
% uptime
Today
Website: snapav.com
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Operational
90 days ago
100.0
% uptime
Today
Website: www.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: www.ovrc.com
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Operational
90 days ago
100.0
% uptime
Today
Website: customer.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: dealer.control4.com
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Operational
90 days ago
100.0
% uptime
Today
Website: dealer-emea.control4.com
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Operational
90 days ago
100.0
% uptime
Today
Website: dealer.pakedge.com
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Operational
90 days ago
100.0
% uptime
Today
Website: dealer.triadspeakers.com
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Operational
90 days ago
100.0
% uptime
Today
Website: forums.control4.com
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Operational
90 days ago
100.0
% uptime
Today
Website: my.control4.com
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Operational
90 days ago
100.0
% uptime
Today
Website: triadspeakers.com
?
Operational
90 days ago
100.0
% uptime
Today
Clare Health
Operational
90 days ago
100.0
% uptime
Today
FusionPro
Operational
90 days ago
100.0
% uptime
Today
Central Station Relay
Operational
90 days ago
100.0
% uptime
Today
Remote Access Services
Operational
90 days ago
100.0
% uptime
Today
OTA Update Server
Operational
90 days ago
100.0
% uptime
Today
3rd Party Integrations
Operational
90 days ago
100.0
% uptime
Today
ClareHome app for ClareOne
Operational
90 days ago
100.0
% uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.)
Operational
90 days ago
100.0
% uptime
Today
Amazon Alexa
?
Operational
90 days ago
100.0
% uptime
Today
Amazon Music
?
Operational
90 days ago
100.0
% uptime
Today
Apple Authentication
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Operational
90 days ago
100.0
% uptime
Today
Deezer
?
Operational
90 days ago
100.0
% uptime
Today
ecobee
?
Operational
90 days ago
100.0
% uptime
Today
Google Nest
?
Operational
90 days ago
100.0
% uptime
Today
Google Voice
?
Operational
90 days ago
100.0
% uptime
Today
iHeartradio
?
Operational
90 days ago
100.0
% uptime
Today
Jandy
?
Operational
90 days ago
100.0
% uptime
Today
Napster
?
Operational
90 days ago
100.0
% uptime
Today
Pandora
?
Operational
90 days ago
100.0
% uptime
Today
Qobuz
?
Operational
90 days ago
100.0
% uptime
Today
SiriusXM
Operational
90 days ago
100.0
% uptime
Today
Sonos
?
Operational
90 days ago
100.0
% uptime
Today
Soundmachine
?
Operational
90 days ago
100.0
% uptime
Today
Spotify
?
Operational
90 days ago
100.0
% uptime
Today
Tidal
?
Operational
90 days ago
100.0
% uptime
Today
TuneIn
?
Operational
90 days ago
100.0
% uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.)
?
Operational
90 days ago
99.99
% uptime
Today
Akamai
?
Operational
90 days ago
100.0
% uptime
Today
Amazon Web Services
?
Operational
90 days ago
100.0
% uptime
Today
Apple APNS
?
Operational
90 days ago
100.0
% uptime
Today
AT&T
?
Operational
90 days ago
100.0
% uptime
Today
LaunchDarkly Client-side streaming API
Operational
90 days ago
100.0
% uptime
Today
LaunchDarkly Edge API
Operational
LaunchDarkly Server-side streaming API
Operational
90 days ago
100.0
% uptime
Today
LaunchDarkly Polling API
Operational
90 days ago
99.96
% uptime
Today
MongoDB
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Operational
90 days ago
100.0
% uptime
Today
Ookla
?
Operational
90 days ago
100.0
% uptime
Today
Paytrace
?
Operational
90 days ago
100.0
% uptime
Today
The Weather Channel
?
Operational
90 days ago
100.0
% uptime
Today
T-Mobile
Operational
90 days ago
100.0
% uptime
Today
Verizon
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Maintenance Notice: The site is undergoing maintenance on Thursday 7/17 from 6:00 PM ET to 10:00 PM ET and may be unavailable or have increased errors during this time. We apologize for any inconvenience. Posted on
Jul 14, 2025 - 11:30 EDT
Resolved -
The issue with the Luma View application is fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.
Your Snap One Engineering team
Jul 11, 16:58 EDT
Monitoring -
The issue affecting Luma View has been resolved. Our team will continue to closely monitor the system to ensure everything remains stable. We appreciate your patience and understanding during this time. If you experience any further issues, please don’t hesitate to contact our support team. Thank you.
Thanks, Your Snap One Engineering team
Jul 11, 15:17 EDT
Investigating -
We are currently experiencing an issue with Luma View mobile app following today’s server update, which may affect its proper functioning for some users. Our team is actively investigating and working to resolve this as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide an update as soon as the service is fully restored.
Thanks, Your Snap One Engineering team
Jul 10, 16:53 EDT
Completed -
The scheduled maintenance has been completed.
Jul 10, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:00 EDT
Scheduled -
We will be migrating the Luma View Push servers on July 10, 2025, from 3:00 AM to 6:00 AM (EST). During this maintenance window, a small number of push notifications may not appear in the app’s “Notification” list. We apologize for any inconvenience this may cause. To review any missed events, please refer to the NVR logs for the corresponding time period. Normal push notification service will resume automatically once the migration is complete.
Jul 8, 22:39 EDT
Completed -
The scheduled maintenance has been completed.
Jul 9, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:00 EDT
Scheduled -
The OvrC team will perform planned maintenance on a portion of our servers between 9:00 PM and 11:00 PM ET on Wednesday, July 9, 2025, to simulate an outage by the providers we use to deliver our services.
This may briefly impact Partner access but will not impact the local network or customers’ systems, as there are no changes to the OvrC agent or devices monitoring the network.
This exercise continues our investment in making OvrC more reliable and resilient for our users. As part of this exercise, we will simulate an outage on a portion of our system and validate our failover capabilities. Additionally, these tests will be run once a quarter to ensure reliability without any planned impact on our Partners.
We don’t expect any significant interruptions to service during this time, but there could be intermittent performance issues during the maintenance window. Potentially impacted features are:
* Log in/Log out, including OvrC web and mobile apps, OvrC Connect, Luma/Luma View * Device notifications * Slow page loading times