All Systems Operational

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Status of Snap One Product Platform Cloud Sites and Services.

End-Customer Services Health ? Operational
90 days ago
99.99 % uptime
Today
Mobile App: Control4 Intercom Anywhere Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Luma View ? Operational
90 days ago
99.97 % uptime
Today
Mobile App: OvrC Connect ? Operational
90 days ago
99.97 % uptime
Today
Service: Control4 Access Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Alexa ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Google Assistant ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Intercom Anywhere Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Storage ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Weather ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 When >> Then ? Operational
90 days ago
100.0 % uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products] ? Operational
90 days ago
100.0 % uptime
Today
Website: www.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: customer.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Partner Services Health ? Operational
90 days ago
99.98 % uptime
Today
Service: Control4 Composer Express ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Pro Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Drivers ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Device Communication & Configuration ? Operational
90 days ago
99.96 % uptime
Today
Service: OvrC Firmware Updates ? Operational
90 days ago
99.96 % uptime
Today
Service: OvrC Login ? Operational
90 days ago
99.94 % uptime
Today
Service: OvrC Notifications ? Operational
90 days ago
99.96 % uptime
Today
Service: OvrC Public APIs ? Operational
90 days ago
99.96 % uptime
Today
Service: OvrC Web Connect ? Operational
90 days ago
99.96 % uptime
Today
Website: dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.pakedge.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Website: forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: my.control4.com ? Operational
90 days ago
99.98 % uptime
Today
Service: OvrC Speed Test ? Operational
90 days ago
100.0 % uptime
Today
Website: www.ovrc.com ? Operational
90 days ago
100.0 % uptime
Today
SnapOne Partner Portal Health Operational
90 days ago
99.97 % uptime
Today
Website: snapav.com ? Operational
90 days ago
99.97 % uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa ? Operational
90 days ago
100.0 % uptime
Today
Amazon Music ? Operational
90 days ago
100.0 % uptime
Today
Apple Authentication ? Operational
90 days ago
100.0 % uptime
Today
Deezer ? Operational
90 days ago
100.0 % uptime
Today
ecobee ? Operational
90 days ago
100.0 % uptime
Today
Google Nest ? Operational
90 days ago
100.0 % uptime
Today
Google Voice ? Operational
90 days ago
100.0 % uptime
Today
iHeartradio ? Operational
90 days ago
100.0 % uptime
Today
Jandy ? Operational
90 days ago
100.0 % uptime
Today
Napster ? Operational
90 days ago
100.0 % uptime
Today
Pandora ? Operational
90 days ago
100.0 % uptime
Today
Qobuz ? Operational
90 days ago
100.0 % uptime
Today
SiriusXM Operational
90 days ago
100.0 % uptime
Today
Sonos ? Operational
90 days ago
100.0 % uptime
Today
Soundmachine ? Operational
90 days ago
100.0 % uptime
Today
Spotify ? Operational
90 days ago
100.0 % uptime
Today
Tidal ? Operational
90 days ago
100.0 % uptime
Today
TuneIn ? Operational
90 days ago
100.0 % uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.) ? Operational
90 days ago
99.95 % uptime
Today
Akamai ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services ? Operational
90 days ago
99.95 % uptime
Today
Apple APNS ? Operational
90 days ago
100.0 % uptime
Today
AT&T ? Operational
90 days ago
99.71 % uptime
Today
LaunchDarkly Client-side streaming API Operational
90 days ago
99.93 % uptime
Today
LaunchDarkly Edge API Operational
LaunchDarkly Server-side streaming API Operational
90 days ago
99.93 % uptime
Today
LaunchDarkly Polling API Operational
90 days ago
99.93 % uptime
Today
MongoDB ? Operational
90 days ago
100.0 % uptime
Today
Ookla ? Operational
90 days ago
100.0 % uptime
Today
Paytrace ? Operational
90 days ago
100.0 % uptime
Today
The Weather Channel ? Operational
90 days ago
100.0 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Verizon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 03:01 EDT
Scheduled - The OvrC team will be performing planned maintenance on a portion of our servers between the hours of 3:00 am and 5:00 am ET on March 20th, 2024 to simulate an outage by the service providers we use to deliver the OvrC platform.

This may briefly impact Partner access but will not impact the local network or customers’ systems as there are no changes to the OvrC agent or devices monitoring the network.

This exercise is a continuation of our investment to make OvrC more reliable and resilient for our users. As part of this exercise, we will be simulating an outage on a portion of our system to test an outage in one of our geo redundant zones within the AWS US region. Additionally, we will run these tests once a quarter going forward to ensure reliability without any planned impact to our Partners.

During this time, we don’t expect there to be any significant interruptions to service but there could be intermittent performance issues during the maintenance window. Potential impacted features are:

* Log in/Log out including OvrC web and mobile apps, OvrC Connect, Luma/Luma View
* Device notifications
* Slow page loading times

Thank you,
OvrC Team

Mar 14, 16:46 EDT
Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.