All Systems Operational

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Status of Snap One Product Platform Cloud Sites and Services.

Uptime over the past 90 days. View historical uptime.
End-Customer Services Health ? Operational
90 days ago
99.95 % uptime
Today
Mobile App: Control4 Intercom Anywhere Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x Android ? Operational
90 days ago
99.99 % uptime
Today
Mobile App: Control4 OS 3.x Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x iOS ? Operational
90 days ago
99.99 % uptime
Today
Mobile App: Control4 OS 3.x iOS ? Operational
90 days ago
99.99 % uptime
Today
Mobile App: LumaLink ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Home ? Operational
90 days ago
99.99 % uptime
Today
Service: Control4 Access Anywhere ? Operational
90 days ago
99.89 % uptime
Today
Service: Control4 Alexa ? Operational
90 days ago
99.96 % uptime
Today
Service: Control4 APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Google Assistant ? Operational
90 days ago
99.96 % uptime
Today
Service: Control4 Intercom Anywhere Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Storage ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Weather ? Operational
90 days ago
99.68 % uptime
Today
Service: Control4 When >> Then ? Operational
90 days ago
100.0 % uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products] ? Operational
90 days ago
99.72 % uptime
Today
Website: www.control4.com Operational
90 days ago
99.95 % uptime
Today
Website: customer.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Partner Services Health ? Operational
90 days ago
99.98 % uptime
Today
Service: Control4 Composer Express ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Pro Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Drivers ? Operational
90 days ago
100.0 % uptime
Today
Service: Ihiji Invision Operational
90 days ago
99.99 % uptime
Today
Service: OvrC Device Communication & Configuration ? Operational
90 days ago
99.94 % uptime
Today
Service: OvrC Firmware Updates ? Operational
90 days ago
99.94 % uptime
Today
Service: OvrC Login ? Operational
90 days ago
99.94 % uptime
Today
Service: OvrC Notifications ? Operational
90 days ago
99.94 % uptime
Today
Service: OvrC Public APIs ? Operational
90 days ago
99.94 % uptime
Today
Service: OvrC Web Connect ? Operational
90 days ago
99.99 % uptime
Today
Service: Pakedge BakPak ? Operational
90 days ago
99.99 % uptime
Today
Website: dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.pakedge.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Website: forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: my.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Health ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021
Control4 Access Anywhere Services Degraded
Resolved - At 10 AM MT, Snap One engineers resolved an issue impacting Control4 Access Anywhere services. The degradation would have impacted remote Composer, Control4 Mobile App, and Alexa/Google connectivity. We apologize for the degradation and are taking action to minimize reoccurrences.
Aug 2, 12:00 EDT
Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Broad Internet Outage - Impacting OvrC, SnapAV.com, and many other 3rd party & public services
Resolved - Snap One services remain stable in the time since we implemented a bypass. We will continue to monitor the situation and provide updates as necessary. This article includes additional context on global sites and services that were impacted: https://www.reuters.com/technology/websites-airlines-banks-tech-companies-down-widespread-outage-2021-07-22/
Jul 22, 13:12 EDT
Monitoring - We have implemented a bypass to recover OvrC and SnapAV.com. We will continue to monitor the situation, without further push notifications to you. Please visit https://status.snapone.com if you need further information.
Jul 22, 12:48 EDT
Identified - Due to a widespread issue with a key internet service provider, OvrC and SnapAV.com are experiencing degraded performance or may not be available. We are aware of this issue and working to resolve ASAP.

Additional information can be found here - https://downdetector.com/status/akamai/
Jul 22, 12:34 EDT
Jul 21, 2021

No incidents reported.

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