All Systems Operational

Control4 Health ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Access Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Alexa ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Express ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Pro Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Drivers ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Google Assistant ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Intercom Anywhere Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Storage ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Weather ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 When >> Then ? Operational
90 days ago
100.0 % uptime
Today
OvrC Health ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Connect ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Device Communication & Configuration ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Firmware Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Login ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Notifications ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Public APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Web Connect ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Speed Test ? Operational
90 days ago
100.0 % uptime
Today
Luma Service Health Operational
90 days ago
99.79 % uptime
Today
Mobile App: Luma View ? Operational
90 days ago
98.96 % uptime
Today
Mobile App: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Luma View P2P Operational
90 days ago
100.0 % uptime
Today
Service: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products] ? Operational
90 days ago
100.0 % uptime
Today
SnapOne Websites Health Operational
90 days ago
100.0 % uptime
Today
Website: snapav.com ? Operational
90 days ago
100.0 % uptime
Today
Website: www.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: www.ovrc.com ? Operational
90 days ago
100.0 % uptime
Today
Website: customer.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.pakedge.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Website: forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: my.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Clare Health Operational
90 days ago
100.0 % uptime
Today
FusionPro Operational
90 days ago
100.0 % uptime
Today
Central Station Relay Operational
90 days ago
100.0 % uptime
Today
Remote Access Services Operational
90 days ago
100.0 % uptime
Today
OTA Update Server Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
ClareHome app for ClareOne Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa ? Operational
90 days ago
100.0 % uptime
Today
Amazon Music ? Operational
90 days ago
100.0 % uptime
Today
Apple Authentication ? Operational
90 days ago
100.0 % uptime
Today
Deezer ? Operational
90 days ago
100.0 % uptime
Today
ecobee ? Operational
90 days ago
100.0 % uptime
Today
Google Nest ? Operational
90 days ago
100.0 % uptime
Today
Google Voice ? Operational
90 days ago
100.0 % uptime
Today
iHeartradio ? Operational
90 days ago
100.0 % uptime
Today
Jandy ? Operational
90 days ago
100.0 % uptime
Today
Napster ? Operational
90 days ago
100.0 % uptime
Today
Pandora ? Operational
90 days ago
100.0 % uptime
Today
Qobuz ? Operational
90 days ago
100.0 % uptime
Today
SiriusXM Operational
90 days ago
100.0 % uptime
Today
Sonos ? Operational
90 days ago
100.0 % uptime
Today
Soundmachine ? Operational
90 days ago
100.0 % uptime
Today
Spotify ? Operational
90 days ago
100.0 % uptime
Today
Tidal ? Operational
90 days ago
100.0 % uptime
Today
TuneIn ? Operational
90 days ago
100.0 % uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.) ? Operational
90 days ago
99.99 % uptime
Today
Akamai ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services ? Operational
90 days ago
100.0 % uptime
Today
Apple APNS ? Operational
90 days ago
100.0 % uptime
Today
AT&T ? Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Client-side streaming API Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Edge API Operational
LaunchDarkly Server-side streaming API Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Polling API Operational
90 days ago
99.96 % uptime
Today
MongoDB ? Operational
90 days ago
100.0 % uptime
Today
Ookla ? Operational
90 days ago
100.0 % uptime
Today
Paytrace ? Operational
90 days ago
100.0 % uptime
Today
The Weather Channel ? Operational
90 days ago
100.0 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Verizon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Luma View services will be undergoing scheduled maintenance (6/17) Jun 17, 2025 04:00-04:30 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 2025 - 08:59 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 2025 - 11:57 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 2025 - 13:03 EDT

Luma View services will be undergoing scheduled maintenance (6/18) Jun 18, 2025 04:00-04:30 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 2025 - 11:56 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 2025 - 13:13 EDT

Luma View services will be undergoing scheduled maintenance (6/19) Jun 19, 2025 04:00-04:30 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 2025 - 11:56 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 2025 - 13:14 EDT

Luma View services will be undergoing scheduled maintenance (6/20) Jun 20, 2025 04:00-04:30 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 2025 - 11:56 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 2025 - 13:15 EDT
Jun 16, 2025
Completed - The scheduled maintenance has been completed.
Jun 16, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:57 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 13:02 EDT
Jun 15, 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:57 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 13:00 EDT
Jun 14, 2025
Completed - The scheduled maintenance has been completed.
Jun 14, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 04:00 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 12:59 EDT
Jun 13, 2025
Completed - The scheduled maintenance has been completed.
Jun 13, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:00 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 12:58 EDT
Jun 12, 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:00 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.

Jun 11, 12:56 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Resolved - As of 6:30PM ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team

Jun 5, 18:32 EDT
Monitoring - The fix has been applied and remote connections are returning to normal. You may experience slight impacts to performance as systems fully ramp up and stabilize - however we are already seeing significant improvement and more consistency in performance metrics. More details to follow.

Thanks, Your Snap One Engineering team

Jun 5, 17:58 EDT
Update - We want to apologize for the disruption this issue is causing. We know how critical Composer Pro, Intercom Anywhere, and other Control4 services are to your business and your customers — and we take that responsibility seriously.

Restoring full functionality is our absolute top priority. Our engineering team is working around the clock and has already made significant progress. We will continue to provide regular updates until all issues are fully resolved. Thank you again for your patience and understanding.

Jun 5, 13:48 EDT
Identified - We are aware of continued degraded performance and/or intermittent availability of remote configuration through Composer Pro. We are actively working towards a solution. More details will follow.

Thanks, Your Snap One Engineering team

Jun 5, 10:10 EDT
Monitoring - Additional changes have been applied to stabilize services which support remote access in Composer Pro. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow.

Thanks, Your Snap One Engineering team

Jun 4, 13:48 EDT
Jun 4, 2025
Resolved - As of 12:45PM ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team

Jun 4, 13:10 EDT
Monitoring - The fix has been applied and remote access vis Composer Pro is returning to normal. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow.

Thanks, Your Snap One Engineering team

Jun 4, 12:18 EDT
Identified - We are aware of the impacts on remote access to systems via Composer Pro and are actively engaged in determining the cause. More details will follow.

Thanks, Your Snap One Engineering team

Jun 4, 11:48 EDT
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.