In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2026 - 12:00 EDT
Scheduled - SnapAV.com will be undergoing scheduled maintenance taking place on 3/17 from 11:00pm ET - 2:30am ET. SnapAV.com may be temporarily unavailable or experience increased errors during this period. We appreciate your support as we work to ensure our services perform as expected.
Mar 17, 202612:00 - Mar 18, 202602:30 EDT
Control4 Health
Operational
90 days ago
99.99
% uptime
Today
Mobile App: Control4 Intercom Anywhere Android
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 Intercom Anywhere iOS
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 2.x Android
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 3.x Android
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 2.x iOS
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Control4 OS 3.x iOS
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Access Anywhere
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Alexa
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 APIs
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Composer Express
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Composer Pro
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Drivers
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Google Assistant
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Intercom Anywhere
Operational
90 days ago
99.98
% uptime
Today
Service: Control4 Storage
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Updates
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 Weather
Operational
90 days ago
100.0
% uptime
Today
Service: Control4 When >> Then
Operational
90 days ago
100.0
% uptime
Today
OvrC Health
Operational
90 days ago
99.99
% uptime
Today
Mobile App: OvrC
Operational
90 days ago
100.0
% uptime
Today
Mobile App: OvrC Connect
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Device Communication & Configuration
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Firmware Updates
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Login
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Notifications
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Public APIs
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Web Connect
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC Speed Test
Operational
90 days ago
100.0
% uptime
Today
Service: OvrC MFA - SMS
Operational
90 days ago
99.98
% uptime
Today
Service: OvrC Account Creation
Operational
90 days ago
99.95
% uptime
Today
Luma Service Health
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Luma View
Operational
90 days ago
100.0
% uptime
Today
Mobile App: Luma X10
Operational
90 days ago
100.0
% uptime
Today
Service: Luma View P2P
Operational
90 days ago
100.0
% uptime
Today
Service: Luma X10
Operational
90 days ago
100.0
% uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products]
Operational
90 days ago
100.0
% uptime
Today
SnapOne Websites Health
Under Maintenance
90 days ago
100.0
% uptime
Today
Website: snapav.com
Under Maintenance
90 days ago
100.0
% uptime
Today
Website: www.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: www.ovrc.com
Operational
90 days ago
100.0
% uptime
Today
Website: customer.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: dealer.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: dealer-emea.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: dealer.pakedge.com
Operational
90 days ago
100.0
% uptime
Today
Website: dealer.triadspeakers.com
Operational
90 days ago
100.0
% uptime
Today
Website: forums.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: my.control4.com
Operational
90 days ago
100.0
% uptime
Today
Website: triadspeakers.com
Operational
90 days ago
100.0
% uptime
Today
Clare Health
Operational
90 days ago
100.0
% uptime
Today
FusionPro
Operational
90 days ago
100.0
% uptime
Today
Central Station Relay
Operational
90 days ago
100.0
% uptime
Today
Remote Access Services
Operational
90 days ago
100.0
% uptime
Today
OTA Update Server
Operational
90 days ago
100.0
% uptime
Today
3rd Party Integrations
Operational
90 days ago
100.0
% uptime
Today
ClareHome app for ClareOne
Operational
90 days ago
100.0
% uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.)
Operational
90 days ago
100.0
% uptime
Today
Amazon Alexa
Operational
90 days ago
100.0
% uptime
Today
Amazon Music
Operational
90 days ago
100.0
% uptime
Today
Apple Authentication
Operational
90 days ago
100.0
% uptime
Today
Deezer
Operational
90 days ago
100.0
% uptime
Today
ecobee
Operational
90 days ago
100.0
% uptime
Today
Google Nest
Operational
90 days ago
100.0
% uptime
Today
Google Voice
Operational
90 days ago
100.0
% uptime
Today
iHeartradio
Operational
90 days ago
100.0
% uptime
Today
Jandy
Operational
90 days ago
100.0
% uptime
Today
Napster
Operational
90 days ago
100.0
% uptime
Today
Pandora
Operational
90 days ago
100.0
% uptime
Today
Qobuz
Operational
90 days ago
100.0
% uptime
Today
SiriusXM
Operational
90 days ago
100.0
% uptime
Today
Sonos
Operational
90 days ago
100.0
% uptime
Today
Soundmachine
Operational
90 days ago
100.0
% uptime
Today
Spotify
Operational
90 days ago
100.0
% uptime
Today
Tidal
Operational
90 days ago
100.0
% uptime
Today
TuneIn
Operational
90 days ago
100.0
% uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.)
Operational
90 days ago
100.0
% uptime
Today
Akamai
Operational
90 days ago
100.0
% uptime
Today
Amazon Web Services
Operational
90 days ago
100.0
% uptime
Today
Apple APNS
Operational
90 days ago
100.0
% uptime
Today
AT&T
Operational
90 days ago
100.0
% uptime
Today
LaunchDarkly Client-side streaming API
Operational
90 days ago
100.0
% uptime
Today
LaunchDarkly Edge API
Operational
LaunchDarkly Server-side streaming API
Operational
90 days ago
100.0
% uptime
Today
LaunchDarkly Polling API
Operational
90 days ago
100.0
% uptime
Today
MongoDB
Operational
90 days ago
100.0
% uptime
Today
Ookla
Operational
90 days ago
100.0
% uptime
Today
Paytrace
Operational
90 days ago
100.0
% uptime
Today
The Weather Channel
Operational
90 days ago
100.0
% uptime
Today
T-Mobile
Operational
90 days ago
100.0
% uptime
Today
Verizon
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
SnapAV.com will be undergoing scheduled maintenance taking place on 3/19 from 9:00pm ET - 12:00am ET. SnapAV.com may be temporarily unavailable or experience increased errors during this period. We appreciate your support as we work to ensure our services perform as expected. Posted on
Mar 17, 2026 - 09:42 EDT
Resolved -
As of 11:13am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.
Your Snap One Engineering team
Mar 17, 11:34 EDT
Monitoring -
An issue impacting the performance of OvrC is being monitored. The root cause has been identified and the fix has been applied. OvrC is returning to normal with Partners able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow.
Thanks, Your Snap One Engineering team
Mar 17, 11:11 EDT
Completed -
The scheduled maintenance has been completed.
Mar 11, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 22:00 EDT
Scheduled -
The OvrC team will perform planned maintenance on a portion of our servers between 10:00 PM on Tuesday, March 10th and 12:00 AM ET on Wednesday, March 11th (2 hours). We will simulate a provider outage to validate our disaster recovery processes and identify areas for improvement. This exercise continues our investment in making OvrC more reliable and resilient for our users.
This may briefly impact Partner access but will not impact the local network or customers’ systems, as there are no changes to the OvrC agent or devices monitoring the network.
We don’t expect any significant interruptions to service during this time, but there could be intermittent performance degradations during the maintenance window. Potentially impacted features are:
* Log in/Log out, including OvrC web and mobile apps, OvrC Connect, Luma/Luma View * Device notifications * Slow page loading times