We have identified a problem with OvrC Device Services

Incident Report for Snap One

Resolved

As of 4:00 PM EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team
Posted Sep 11, 2025 - 16:06 EDT

Identified

We are aware of the impacts on OvrC Device Services and are actively engaged in determining the cause. More details will follow.

Thanks, Your Snap One Engineering team
Posted Sep 11, 2025 - 15:58 EDT
This incident affected: OvrC Health (Service: OvrC Device Communication & Configuration).