Users are periodically prevented from logging into my.control4.com.

Incident Report for Snap One

Resolved

This incident has been resolved.

Posted Oct 18, 2022 - 15:18 EDT

Monitoring

We have a fix in place and will be monitoring the situation over the weekend.

Posted Oct 14, 2022 - 17:10 EDT

Investigating

Periodically throughout today (10-14-2022) users have been prevented from logging into my.control4.com. The team is investigating the issue.

Posted Oct 14, 2022 - 13:49 EDT

This incident affected: Partner Services Health (Website: my.control4.com).