OvrC Login Issue Identified. Investigation underway.

Incident Report for Snap One

Resolved

The issue has been resolved.

Posted Oct 04, 2023 - 16:53 EDT

Identified

We have identified the issue and are addressing it. Some users may be able to log in but will be intermittent.

Posted Oct 04, 2023 - 16:22 EDT

This incident affected: Partner Services Health (Service: OvrC Login, Service: OvrC Public APIs) and End-Customer Services Health (Mobile App: Luma View, Mobile App: OvrC Connect).