Due to cloud provider issue OvrC notifications and Control 4 intercom Anywhere push notifications were impacted. Issue Resolved.

Incident Report for Snap One

Resolved

As of 4:22am ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team

Posted Oct 20, 2025 - 07:18 EDT

This incident affected: Control4 Health (Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Service: Control4 Alexa, Service: Control4 Google Assistant) and OvrC Health (Service: OvrC Notifications).