C4 Dealer Portal Issue Identified. Investigation underway.
Incident Report for Snap One
Resolved
As of 10:30AM (ET) the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team
Posted Feb 11, 2022 - 10:34 EST
Update
We are continuing to investigate this issue.
Posted Feb 11, 2022 - 10:31 EST
Update
We are continuing to investigate this issue.
Posted Feb 11, 2022 - 09:24 EST
Update
We are continuing to investigate this issue.
Posted Feb 11, 2022 - 08:41 EST
Update
We are continuing to investigate this issue.
Posted Feb 11, 2022 - 08:40 EST
Investigating
We have identified an issue with Control4 Dealer Portal we are aware and actively investigating solutions and impact. More details to follow. Thanks, Your Snap One Engineering team
Posted Feb 11, 2022 - 08:40 EST
This incident affected: Partner Services Health (Website: dealer.control4.com).