Service impact to Control4 services

Incident Report for Snap One

Resolved

Services have remained stable. We will investigate the root cause and apply lessons learned to improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team

Posted Jul 19, 2024 - 06:39 EDT

Monitoring

We have recovered and are monitoring a 3rd party service outage that has impacted Control 4 services.

Posted Jul 19, 2024 - 05:45 EDT

This incident affected: Partner Services Health (Service: Control4 Composer Express, Service: Control4 Composer Pro) and End-Customer Services Health (Mobile App: Control4 Intercom Anywhere Android, Service: Control4 Access Anywhere, Service: Control4 Intercom Anywhere).