Page loading issue

Incident Report for Snap One

Resolved

Issue has been resolved.

Posted Jul 23, 2024 - 15:36 EDT

Monitoring

We have successfully implemented and validated a fix. We will continue to monitor.

Posted Jul 23, 2024 - 12:10 EDT

Investigating

We have received reports of some snapav.com users encountering issues with web pages not loading and displaying an error message. This is more prevalent on pages outside of the product catalog. Our team is investigating this incident and will provide updates once we have more information.

Posted Jul 23, 2024 - 11:43 EDT

This incident affected: SnapOne Websites Health (Website: snapav.com).