Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 10, 2024 - 01:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 05, 2024 - 13:00 EDT
Scheduled
We are scheduling a maintenance window on April 10, 2024, from 01:00am ET to 02:00am ET. This one-hour period is essential as we upgrade our infrastructure to enhance system performance and maintain the highest security standards.
This maintenance will involve backend upgrades, focusing on streamlining our database systems for improved efficiency and reliability; the outcome will be a more robust and secure Control4 experience for all our users.
Impact on services will include: Intercom Anywhere: Possible call degradation or unavailability Remote Connectivity: Systems on C4OS 3.2.3 or later will operate without interruption. Older systems may experience longer load times. Push Notifications/ Email: Systems on C4OS 3.2.3 or later will operate without interruption. Older systems may experience longer load times Alexa and Google Voice Integration: No issues expected for systems on C4OS 3.2.3 or later. Systems on earlier versions may encounter performance delays. Composer Pro: Remote connections may be slower during the update period.
We are committed to ensuring a smooth transition during this update and aim to minimize any potential disruption to your operations. We value your understanding and cooperation as we enhance our systems for better performance and security.
Thank you for your continued partnership and trust in Control4. Sincerely, Your Control4 Team
Posted Apr 03, 2024 - 15:20 EDT
This scheduled maintenance affected: End-Customer Services Health (Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Service: Control4 Access Anywhere, Service: Control4 Alexa, Service: Control4 Google Assistant, Service: Control4 Intercom Anywhere) and Partner Services Health (Service: Control4 Composer Pro).