Product catalog unavailable on snapav.com

Incident Report for Snap One

Resolved

We have resolved the incident and will continue to monitor the situation. We apologize for any inconvenience this may have caused you.

Posted May 12, 2023 - 17:08 EDT

Monitoring

We have resolved the incident and will continue to monitor the situation. We apologize for any inconvenience this may have caused you.

Posted May 12, 2023 - 13:59 EDT

Identified

Issue identified and restoration in progress

Posted May 12, 2023 - 13:07 EDT

Investigating

Snap One Partner Portal (snapav.com) is experiencing technical difficulties that prevent partners from viewing and adding products to their carts and viewing a detailed order history. Our team is currently investigating the situation, and we will provide updates as soon as possible. Orders can be placed using the Quick Order Pad or by emailing sales@snapone.com

Posted May 12, 2023 - 13:01 EDT