All Systems Operational

Uptime over the past 90 days. View historical uptime.
Control4 Health ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Access Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Alexa ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Express ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Pro Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Drivers ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Google Assistant ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Intercom Anywhere Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Storage ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Weather ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 When >> Then ? Operational
90 days ago
100.0 % uptime
Today
OvrC Health ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Connect ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Device Communication & Configuration ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Firmware Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Login ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Notifications ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Public APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Web Connect ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Speed Test ? Operational
90 days ago
100.0 % uptime
Today
Luma Service Health Operational
90 days ago
99.79 % uptime
Today
Mobile App: Luma View ? Operational
90 days ago
98.96 % uptime
Today
Mobile App: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Luma View P2P Operational
90 days ago
100.0 % uptime
Today
Service: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products] ? Operational
90 days ago
100.0 % uptime
Today
SnapOne Websites Health Operational
90 days ago
100.0 % uptime
Today
Website: snapav.com ? Operational
90 days ago
100.0 % uptime
Today
Website: www.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: www.ovrc.com ? Operational
90 days ago
100.0 % uptime
Today
Website: customer.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.pakedge.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Website: forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: my.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Clare Health Operational
90 days ago
100.0 % uptime
Today
FusionPro Operational
90 days ago
100.0 % uptime
Today
Central Station Relay Operational
90 days ago
100.0 % uptime
Today
Remote Access Services Operational
90 days ago
100.0 % uptime
Today
OTA Update Server Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
ClareHome app for ClareOne Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa ? Operational
90 days ago
100.0 % uptime
Today
Amazon Music ? Operational
90 days ago
100.0 % uptime
Today
Apple Authentication ? Operational
90 days ago
100.0 % uptime
Today
Deezer ? Operational
90 days ago
100.0 % uptime
Today
ecobee ? Operational
90 days ago
100.0 % uptime
Today
Google Nest ? Operational
90 days ago
100.0 % uptime
Today
Google Voice ? Operational
90 days ago
100.0 % uptime
Today
iHeartradio ? Operational
90 days ago
100.0 % uptime
Today
Jandy ? Operational
90 days ago
100.0 % uptime
Today
Napster ? Operational
90 days ago
100.0 % uptime
Today
Pandora ? Operational
90 days ago
100.0 % uptime
Today
Qobuz ? Operational
90 days ago
100.0 % uptime
Today
SiriusXM Operational
90 days ago
100.0 % uptime
Today
Sonos ? Operational
90 days ago
100.0 % uptime
Today
Soundmachine ? Operational
90 days ago
100.0 % uptime
Today
Spotify ? Operational
90 days ago
100.0 % uptime
Today
Tidal ? Operational
90 days ago
100.0 % uptime
Today
TuneIn ? Operational
90 days ago
100.0 % uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.) ? Operational
90 days ago
99.99 % uptime
Today
Akamai ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services ? Operational
90 days ago
100.0 % uptime
Today
Apple APNS ? Operational
90 days ago
100.0 % uptime
Today
AT&T ? Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Client-side streaming API Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Edge API Operational
LaunchDarkly Server-side streaming API Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Polling API Operational
90 days ago
99.96 % uptime
Today
MongoDB ? Operational
90 days ago
100.0 % uptime
Today
Ookla ? Operational
90 days ago
100.0 % uptime
Today
Paytrace ? Operational
90 days ago
100.0 % uptime
Today
The Weather Channel ? Operational
90 days ago
100.0 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Verizon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 29, 2025

No incidents reported today.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Control4 Connect subscriptions Issue Identified. Investigation underway.
Resolved - As of 07:10 pm ET, the situation was fully resolved, and all new purchase transactions are functioning as expected. We are working through the transactions that previously failed during this state. We will dive deeper into root causes and continue to improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team
Jun 27, 19:14 EDT
Monitoring - The fix has been applied to the Control4 Connect subscriptions, and we are monitoring as things stabilize. More details to follow.

Thanks, Your Snap One Engineering team
Jun 27, 18:27 EDT
Investigating - We have identified an issue with Control4 Connect subscriptions we are aware and actively investigating solutions and impact.

We have reported cases of the Control4 Connect subscriptions not processing through to completion in the Control4 mobile app. We are triaging the situation as quickly as possible. If you or your customer is running into this, please hold off on trying it multiple times. We will provide an update shortly.

Thanks, Your Snap One Engineering team
Jun 27, 17:45 EDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025
We have identified a problem with text message 2FA on OvrC
Resolved - As of 7:50 PM ET, we consider the issue resolved. We will investigate the problem with our partner that led to this issue and continue to work to improve our services. Thank you for your patience and understanding.

Your Snap One Engineering team
Jun 25, 19:57 EDT
Identified - We are aware of the impacts on text message 2FA for OvrC and are actively engaged in determining the cause. More details will follow.

Thanks, Your Snap One Engineering team
Jun 25, 14:22 EDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Luma View services will be undergoing scheduled maintenance (6/20)
Completed - The scheduled maintenance has been completed.
Jun 20, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:56 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.
Jun 11, 13:15 EDT
Jun 19, 2025
Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 19, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:00 EDT
Scheduled - Maintenance Notice: The site is undergoing maintenance June 19th from 6:00 PM ET to 10:00 PM ET and may be unavailable or have increased errors during this time. We apologize for any inconvenience
Jun 18, 13:51 EDT
Luma View services will be undergoing scheduled maintenance (6/19)
Completed - The scheduled maintenance has been completed.
Jun 19, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:56 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.
Jun 11, 13:14 EDT
Jun 18, 2025
Luma View services will be undergoing scheduled maintenance (6/18)
Completed - The scheduled maintenance has been completed.
Jun 18, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:56 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.
Jun 11, 13:13 EDT
Jun 17, 2025
Luma View services will be undergoing scheduled maintenance (6/17)
Completed - The scheduled maintenance has been completed.
Jun 17, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 08:59 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:57 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.
Jun 11, 13:03 EDT
Jun 16, 2025
Luma View services will be undergoing scheduled maintenance (6/16)
Completed - The scheduled maintenance has been completed.
Jun 16, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:57 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.
Jun 11, 13:02 EDT
Jun 15, 2025
Luma View services will be undergoing scheduled maintenance (6/15)
Completed - The scheduled maintenance has been completed.
Jun 15, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 11:57 EDT
Scheduled - We will be performing scheduled maintenance on our Luma View servers from June 9th to June 20th, between 4:00 AM and 4:30 AM Eastern Time each day.
Each maintenance window is expected to last no longer than 5 minutes. During this time, users may experience brief connectivity issues.

We appreciate your understanding as we work to improve system performance and reliability.
Jun 11, 13:00 EDT
← Incident History Powered by Atlassian Statuspage