All Systems Operational

Uptime over the past 90 days. View historical uptime.
Control4 Health ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 Intercom Anywhere iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x Android Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 2.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Control4 OS 3.x iOS ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Access Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Alexa ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Express ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Pro Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Drivers ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Google Assistant ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Intercom Anywhere Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Storage ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Weather ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 When >> Then ? Operational
90 days ago
100.0 % uptime
Today
OvrC Health ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Operational
90 days ago
100.0 % uptime
Today
Mobile App: OvrC Connect ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Device Communication & Configuration ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Firmware Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Login ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Notifications ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Public APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Web Connect ? Operational
90 days ago
100.0 % uptime
Today
Service: OvrC Speed Test ? Operational
90 days ago
100.0 % uptime
Today
Luma Service Health Operational
90 days ago
99.99 % uptime
Today
Mobile App: Luma View ? Operational
90 days ago
99.97 % uptime
Today
Mobile App: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Luma View P2P Operational
90 days ago
100.0 % uptime
Today
Service: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products] ? Operational
90 days ago
100.0 % uptime
Today
SnapOne Websites Health Operational
90 days ago
100.0 % uptime
Today
Website: snapav.com ? Operational
90 days ago
100.0 % uptime
Today
Website: www.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: www.ovrc.com ? Operational
90 days ago
100.0 % uptime
Today
Website: customer.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.pakedge.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Website: forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: my.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Clare Health Operational
90 days ago
99.97 % uptime
Today
FusionPro Operational
90 days ago
99.99 % uptime
Today
Central Station Relay Operational
90 days ago
99.87 % uptime
Today
Remote Access Services Operational
90 days ago
100.0 % uptime
Today
OTA Update Server Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
ClareHome app for ClareOne Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa ? Operational
90 days ago
100.0 % uptime
Today
Amazon Music ? Operational
90 days ago
100.0 % uptime
Today
Apple Authentication ? Operational
90 days ago
100.0 % uptime
Today
Deezer ? Operational
90 days ago
100.0 % uptime
Today
ecobee ? Operational
90 days ago
100.0 % uptime
Today
Google Nest ? Operational
90 days ago
100.0 % uptime
Today
Google Voice ? Operational
90 days ago
100.0 % uptime
Today
iHeartradio ? Operational
90 days ago
100.0 % uptime
Today
Jandy ? Operational
90 days ago
100.0 % uptime
Today
Napster ? Operational
90 days ago
100.0 % uptime
Today
Pandora ? Operational
90 days ago
100.0 % uptime
Today
Qobuz ? Operational
90 days ago
100.0 % uptime
Today
SiriusXM Operational
90 days ago
100.0 % uptime
Today
Sonos ? Operational
90 days ago
100.0 % uptime
Today
Soundmachine ? Operational
90 days ago
100.0 % uptime
Today
Spotify ? Operational
90 days ago
100.0 % uptime
Today
Tidal ? Operational
90 days ago
100.0 % uptime
Today
TuneIn ? Operational
90 days ago
100.0 % uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.) ? Operational
90 days ago
100.0 % uptime
Today
Akamai ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services ? Operational
90 days ago
100.0 % uptime
Today
Apple APNS ? Operational
90 days ago
100.0 % uptime
Today
AT&T ? Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Client-side streaming API Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Edge API Operational
LaunchDarkly Server-side streaming API Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Polling API Operational
90 days ago
100.0 % uptime
Today
MongoDB ? Operational
90 days ago
100.0 % uptime
Today
Ookla ? Operational
90 days ago
100.0 % uptime
Today
Paytrace ? Operational
90 days ago
100.0 % uptime
Today
The Weather Channel ? Operational
90 days ago
100.0 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Verizon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025
Apple TV tvOS18 Control
Resolved - We’re pleased to confirm that Apple has publicly released tvOS 18.4, which resolves the previously reported voice service compatibility issue affecting Control4 systems when using Halo remotes with Apple TV. Our testing has verified that voice commands now function as expected, restoring full compatibility and delivering a seamless experience.

We strongly recommend that all customers experiencing issues ensure every Apple TV in their system is updated to tvOS 18.4 to take advantage of this fix.

In addition, we have released updated versions of the Apple Bridge driver (v78) and Voice Coordinator driver (v120). These updates resolve a few minor bugs and further enhance the overall reliability of the integration.

As a reminder, we recommend that all Apple TV integrations utilize our latest Apple TV IP driver, which supports IR control and includes an IP failover mechanism to automatically switch to IR if IP control becomes unresponsive. This ensures the most resilient and uninterrupted experience possible.

We appreciate your continued support and partnership as we work to deliver the best experience for Control4 customers.
Apr 3, 11:18 EDT
Update - We’re pleased to report that Apple has released the tvOS 18.4 developer build, which appears to resolve the ongoing voice service compatibility issue between Control4 and Apple TV when using Halo remotes. Early testing has confirmed that voice commands now function as expected, restoring seamless interaction between Control4’s voice service and Apple TV.

While this is still a developer build, we are encouraged by these results and will continue testing to ensure stability. We welcome feedback from partners who test this build and will provide further updates as Apple progresses toward the public release of tvOS 18.4.
As a reminder, we continue to recommend updating to our latest Apple TV IP driver to enhance reliability. This driver includes a new failover capability that switches to IR control if IP control becomes unresponsive, ensuring users maintain uninterrupted control of their Apple TV.

We appreciate your patience and support as we work toward fully resolving all outstanding issues. Further updates will be shared as more information becomes available.
Mar 10, 18:34 EDT
Update - We’re pleased to report that Apple has released tvOS 18.2, which successfully resolves the previously reported issue affecting IP control of Apple TVs within Control4 systems. Extensive testing has confirmed that this update restores full functionality for IP control, ensuring a seamless user experience for those who upgrade to this version.

However, we have identified that this release does not address an ongoing issue affecting compatibility between our voice service and Apple TV when using Halo remotes. We remain committed to resolving this matter and actively collaborate with Apple to identify the root cause and implement a solution.

We recommend updating to our latest Apple TV IP driver to enhance reliability. This updated driver includes a new failover capability that switches to IR control if IP control becomes unresponsive, ensuring that users maintain uninterrupted control of their Apple TV. While this does not resolve the voice service issue mentioned above, it provides a more robust control solution by combining the reliability of IR with the enhanced functionality of IP control.

We appreciate your patience and understanding as we work toward fully addressing all outstanding issues. We will provide updates as soon as more information becomes available.

Thank you for your continued support.
Dec 12, 11:42 EST
Identified - Update – We wanted to provide an update regarding the IP control issue on Apple TVs running tvOS 18. A potential fix for this issue has been included in the recent tvOS 18.2 beta release, and early testing suggests it effectively restores control with the Control4 Apple TV driver.

We welcome any feedback from those who choose to test this version and experience changes in functionality. While we are not actively recommending that partners upgrade to the tvOS 18.2 beta at this time, it may be an option for those encountering persistent issues.

We will continue to monitor the situation and provide further updates as more information becomes available.

Thank you for your patience and ongoing support.
Nov 7, 14:19 EST
Update - Apple has identified the root cause of the issue affecting IP control on Apple TVs running tvOS 18. They are currently testing a potential fix on their side to ensure it resolves the problem. We are now awaiting further information from Apple regarding how and when the fix will be rolled out, once it has been verified.

We will continue to work closely with Apple and provide additional updates as soon as we have them.

Thank you for your ongoing patience and support.
Oct 14, 10:02 EDT
Update - Since successfully replicating this issue using Apple’s reference software, we are pleased to report that Apple has replicated the issue within its own environment, independent of the Control4 ecosystem. They are currently investigating the code to pinpoint the specific cause. At this stage, we await further insights from Apple regarding the root cause and the steps necessary for a resolution.

We will continue collaborating closely with Apple and provide updates as we learn more.

Thank you for your patience and ongoing support.
Oct 8, 12:31 EDT
Update - We have replicated the issue using Apple's reference software outside of the Control4 environment and have brought it to Apple's attention. We're collaborating closely with their team to identify the root cause and work toward a resolution. This remains a top priority for us, and we will continue to push forward with Apple to ensure a timely fix.
Oct 3, 12:20 EDT
Update - We continue to work closely with Apple regarding the issue affecting IP control on Apple TVs running tvOS 18. Apple has been responsive and is actively assisting us as we work through identifying the root cause of the problem.

While we are making progress in narrowing down potential causes, we still have not identified the specific root cause, and therefore do not yet have a fix. Once the root cause is determined, we will have a clearer understanding of what a permanent fix would entail and the timeline for its implementation.

As a reminder, if you or your customer encounter this issue, the best workaround is to reboot the Apple TV or the system, which may temporarily restore IP control. However, this is not a permanent solution, and we still recommend avoiding updating to tvOS 18 where possible.

We sincerely appreciate your patience and understanding during this ongoing process. We will provide more updates as we have additional information.

Thank you for your ongoing support.
Sep 30, 17:17 EDT
Update - We’d like to provide an update regarding the issue affecting IP control on Apple TVs running tvOS18. While we have not yet identified the root cause, we are actively investigating and collaborating closely with Apple, who is assisting us as we work through the issue.

This issue appears to be more widespread and is not limited to Control4 projects. Apple is aware and is working with us to help address the problem. Rest assured that this remains a top priority, and we are committed to finding a solution as quickly as possible. We will continue to share any meaningful progress as soon as it becomes available.

As a reminder, if you or your customer encounter this issue, the best workaround continues to be to reboot the Apple TV, which may temporarily restore IP control. Please note, however, that this is not a permanent fix, but it typically works as long as there are no further changes to the project (including system reboots). The best way to avoid this issue is still to avoid updating Apple TVs to tvOS18.

We sincerely appreciate your continued patience and understanding. We will keep you updated as we learn more and work toward a resolution.

Thank you for your ongoing support.
Sep 24, 19:01 EDT
Investigating - We are currently investigating an issue where IP control is lost on Apple TVs that have been updated to tvOS18, which became publicly available earlier this week. While rebooting the Apple TV or the system temporarily restores IP control, this appears to be only a short-term solution.

Previously, we significantly improved reliability with the Apple Bridge by closely monitoring the connection and automatically resetting it when it became unresponsive. However, with the latest tvOS release, this solution no longer seems effective.

We have submitted a bug report to Apple and are actively working on a long-term fix for this issue. In the meantime, we recommend that all partners and customers avoid upgrading to tvOS18. If you have already updated and are experiencing this issue, the current workaround is to reboot the Apple TV or system, though we acknowledge this is not a permanent resolution.

We understand how crucial this integration is to many systems, and we are treating this issue with the highest priority. We will provide further updates as they become available.

Thank you for your patience and understanding.
Sep 19, 17:13 EDT
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Planned OvrC Maintenance March 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 10:36 EDT
Scheduled - The OvrC team will perform planned maintenance on a portion of our servers between 3:00 AM and 5:00 AM ET on Wednesday, March 26, 2025, to simulate an outage by the providers we use to deliver our services.

This may briefly impact Partner access but will not impact the local network or customers’ systems, as there are no changes to the OvrC agent or devices monitoring the network.

This exercise continues our investment in making OvrC more reliable and resilient for our users. As part of this exercise, we will simulate an outage on a portion of our system and validate our failover capabilities. Additionally, these tests will be run once a quarter to ensure reliability without any planned impact on our Partners.

We don’t expect any significant interruptions to service during this time, but there could be intermittent performance issues during the maintenance window. Potentially impacted features are:

* Log in/Log out, including OvrC web and mobile apps, OvrC Connect, Luma/Luma View
* Device notifications
* Slow page loading times

Thank you,
OvrC Team
Mar 24, 10:28 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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