All Systems Operational

Uptime over the past 90 days. View historical uptime.
Control4 Health ? Operational
90 days ago
99.93 % uptime
Today
Mobile App: Control4 Intercom Anywhere Android Operational
90 days ago
99.83 % uptime
Today
Mobile App: Control4 Intercom Anywhere iOS Operational
90 days ago
99.83 % uptime
Today
Mobile App: Control4 OS 2.x Android Operational
90 days ago
99.83 % uptime
Today
Mobile App: Control4 OS 3.x Android ? Operational
90 days ago
99.83 % uptime
Today
Mobile App: Control4 OS 2.x iOS ? Operational
90 days ago
99.83 % uptime
Today
Mobile App: Control4 OS 3.x iOS ? Operational
90 days ago
99.83 % uptime
Today
Service: Control4 Access Anywhere ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Alexa ? Operational
90 days ago
99.83 % uptime
Today
Service: Control4 APIs ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Express ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Composer Pro Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Drivers ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Google Assistant ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Intercom Anywhere Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Storage ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Updates ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 Weather ? Operational
90 days ago
100.0 % uptime
Today
Service: Control4 When >> Then ? Operational
90 days ago
100.0 % uptime
Today
OvrC Health ? Operational
90 days ago
99.82 % uptime
Today
Mobile App: OvrC Operational
90 days ago
99.82 % uptime
Today
Mobile App: OvrC Connect ? Operational
90 days ago
99.82 % uptime
Today
Service: OvrC Device Communication & Configuration ? Operational
90 days ago
99.81 % uptime
Today
Service: OvrC Firmware Updates ? Operational
90 days ago
99.82 % uptime
Today
Service: OvrC Login ? Operational
90 days ago
99.82 % uptime
Today
Service: OvrC Notifications ? Operational
90 days ago
99.82 % uptime
Today
Service: OvrC Public APIs ? Operational
90 days ago
99.82 % uptime
Today
Service: OvrC Web Connect ? Operational
90 days ago
99.82 % uptime
Today
Service: OvrC Speed Test ? Operational
90 days ago
99.82 % uptime
Today
Luma Service Health Operational
90 days ago
100.0 % uptime
Today
Mobile App: Luma View ? Operational
90 days ago
100.0 % uptime
Today
Mobile App: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Luma View P2P Operational
90 days ago
100.0 % uptime
Today
Service: Luma X10 Operational
90 days ago
100.0 % uptime
Today
Service: Snap One DDNS [Luma, Wattbox, and other products] ? Operational
90 days ago
100.0 % uptime
Today
SnapOne Websites Health Operational
90 days ago
100.0 % uptime
Today
Website: snapav.com ? Operational
90 days ago
100.0 % uptime
Today
Website: www.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: www.ovrc.com ? Operational
90 days ago
100.0 % uptime
Today
Website: customer.control4.com Operational
90 days ago
100.0 % uptime
Today
Website: dealer.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer-emea.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.pakedge.com ? Operational
90 days ago
100.0 % uptime
Today
Website: dealer.triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Website: forums.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: my.control4.com ? Operational
90 days ago
100.0 % uptime
Today
Website: triadspeakers.com ? Operational
90 days ago
100.0 % uptime
Today
Clare Health Operational
90 days ago
100.0 % uptime
Today
FusionPro Operational
90 days ago
100.0 % uptime
Today
Central Station Relay Operational
90 days ago
100.0 % uptime
Today
Remote Access Services Operational
90 days ago
100.0 % uptime
Today
OTA Update Server Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
ClareHome app for ClareOne Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa ? Operational
90 days ago
100.0 % uptime
Today
Amazon Music ? Operational
90 days ago
100.0 % uptime
Today
Apple Authentication ? Operational
90 days ago
100.0 % uptime
Today
Deezer ? Operational
90 days ago
100.0 % uptime
Today
ecobee ? Operational
90 days ago
100.0 % uptime
Today
Google Nest ? Operational
90 days ago
100.0 % uptime
Today
Google Voice ? Operational
90 days ago
100.0 % uptime
Today
iHeartradio ? Operational
90 days ago
100.0 % uptime
Today
Jandy ? Operational
90 days ago
100.0 % uptime
Today
Napster ? Operational
90 days ago
100.0 % uptime
Today
Pandora ? Operational
90 days ago
100.0 % uptime
Today
Qobuz ? Operational
90 days ago
100.0 % uptime
Today
SiriusXM Operational
90 days ago
100.0 % uptime
Today
Sonos ? Operational
90 days ago
100.0 % uptime
Today
Soundmachine ? Operational
90 days ago
100.0 % uptime
Today
Spotify ? Operational
90 days ago
100.0 % uptime
Today
Tidal ? Operational
90 days ago
100.0 % uptime
Today
TuneIn ? Operational
90 days ago
100.0 % uptime
Today
Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.) ? Operational
90 days ago
99.96 % uptime
Today
Akamai ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services ? Operational
90 days ago
99.81 % uptime
Today
Apple APNS ? Operational
90 days ago
100.0 % uptime
Today
AT&T ? Operational
90 days ago
100.0 % uptime
Today
LaunchDarkly Client-side streaming API Operational
90 days ago
99.88 % uptime
Today
LaunchDarkly Edge API Operational
LaunchDarkly Server-side streaming API Operational
90 days ago
99.84 % uptime
Today
LaunchDarkly Polling API Operational
90 days ago
100.0 % uptime
Today
MongoDB ? Operational
90 days ago
100.0 % uptime
Today
Ookla ? Operational
90 days ago
100.0 % uptime
Today
Paytrace ? Operational
90 days ago
100.0 % uptime
Today
The Weather Channel ? Operational
90 days ago
100.0 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Verizon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
SnapAV.com will be undergoing scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 21:51 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 09:51 EST
Scheduled - SnapAV.com will be undergoing scheduled maintenance taking place on Tuesday 11/18 11:00pm (ET) - 2:30am (ET). SnapAV.com may be temporarily unavailable or experience instability during this period. We appreciate your support as we work to ensure our services perform as expected.
Nov 18, 09:50 EST
Lutron LEAP Integration Update
Resolved - The post-update forced-drops issue has been resolved. Thank you for your patience and understanding.

Your ADI/Snap One Engineering team
Nov 18, 15:47 EST
Identified - We identified a bug in the Lutron LEAP protocol driver that, when used with OS 4.x systems, could cause integrations to go offline. This issue was fixed and a new driver was deployed last week.

However, a subset of systems experienced forced dropouts after the update, which require re-pairing the Lutron bridge. We are working to identify and proactively notify all affected dealers.

There are no ongoing dropout issues beyond this subset, and the fix fully resolves the problem for all systems upgrading from OS 3 to OS 4.x.

We will update this post with additional details as we complete dealer notifications and continue improving our deployment and testing processes to prevent future occurrences.
Oct 6, 14:32 EDT
Intermittent OvrC and Control4 mobile issues - workaround applied.
Resolved - As of 2:00 PM ET the situation was fully resolved. Initial impacts were caused by service failures from the third-party service provider and have now been resolved; we have reimplemented our cloud protections. Additional information on the outage is available here: status page

Thank you for your patience and understanding.

Your ADI/Snap One Engineering team
Nov 18, 14:16 EST
Monitoring - At approximately 6:50 AM ET, we began noticing some degraded services. After investigation, we determined that our service was experiencing issues due to the current problem with our 3rd-party WAF provider. By 8:00 AM ET, we have temporarily bypassed the affected service, and Intermittent OvrC and Control4 mobile issues are returning to normal. We will continue to monitor the situation and will provide more updates as we learn more.

Thanks, Your ADI/Snap One Engineering team
Nov 18, 08:51 EST
Nov 17, 2025

No incidents reported.

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