We are continuing to monitor the system for anomalies.
We are extending the maintenance window by 1 hour to 7:30 AM MT to account for this period of hyper-care.
Posted Dec 20, 2022 - 08:37 EST
Update
We have completed the maintenance of the main components and are making minor configuration changes on ancillary components as we continuously monitor the system while it recovers to full capacity.
We are extending the maintenance window to 6:30AM MT to account for these activities.
Posted Dec 20, 2022 - 07:23 EST
Monitoring
We are undergoing scheduled maintenance of the Intercom Anywhere system component. Maintenance will begin 3:15 AM MT and will conclude by 5:30 AM MT. During this time, we anticipate degraded performance of media streaming and call establishment.
Posted Dec 20, 2022 - 05:03 EST
This incident affected: End-Customer Services Health (Service: Control4 Intercom Anywhere).